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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Mitchell

March 25, 2025

5  out of  5
rating by Stacy Mitchell
"Always friendly and gets my insurance needs met asap!!!"
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Charles Morton

March 14, 2025

5  out of  5
rating by Charles Morton
"Marco was extra helpful in my insurance experience, I definitely would refer him to anyone needing insurance,Marco is awesome!!!"
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Moe Adams

February 12, 2025

5  out of  5
rating by Moe Adams
"My experience with Marco and harnet at State Farm was great experience was the best they gave accurate information and they told me what to do how to do it and it was just so easy with them. They were so laid-back. Communication was awesome."
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John Johnson Speaks

February 11, 2025

5  out of  5
rating by John Johnson Speaks
"I had an OUTSTANDING experience working with Marco Savona to set up my business insurance for the first time. This was especially important to me because I had done a bit of research but was unsure coming into things about who to go with or even the kinds of questions to ask but I am so glad I ended up going with this location. Marco was incredibly PATIENT, THOROUGH, and CONSIDERATE, taking almost TWO HOURS (screenshot attached) to ensure every detail was covered and that I fully understood my options!! He provided clear, detailed answers to all my questions and made the process seamless. After our call, he promptly emailed everything over, and I received my certificate of proof right away, which was exactly what I needed for a particular client. I truly appreciate the CARE and PROFESSIONALISM he showed throughout the process. It’s clear that Marco Savona and their team at State Farm under Harnet Tesfai are dedicated to providing exceptional service. Thank you guys so much again and will definitely be back with any insurance q's at all. 10/10 experience HIGHLY RECOMMEND!!!!"
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Araceli Manjarrez

December 12, 2024

5  out of  5
rating by Araceli Manjarrez
"No pude haber encontrado a un mejor agente, muy amable, atento y profesional, me ayudo a buscar las mejores opciones para mi, sin duda lo recomiendo al 100%"
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Khaliq Woodson

November 15, 2024

5  out of  5
rating by Khaliq Woodson
"I’ve been with State Farm for over 2 years now and David has always looked out for me when I’ve had any complications with my policy. He’s been trying to convince me to start using State Farm’s Drive Safe for some time now but I’ve been on the fence about it but I think I might be coming around to it real soon!"
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Dude_nyc

October 17, 2024

5  out of  5
rating by Dude_nyc
"Hernet and his team have been absolutely outstanding with their customer service! They helped us secure excellent coverage for our new car at a very reasonable rate. They were incredibly helpful throughout the entire process, making sure we understood all of our options and felt confident in our choices. We highly recommend them to anyone looking for a great insurance policy. Raksha And Saroj."
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Victoria P

September 19, 2024

5  out of  5
rating by Victoria P
"As a 23 year old who is still fairly new to driving, I don't have the most experience dealing with insurance problems. This being said, previous to transferring, I was having massive difficulty with my prior agent through state farm. In the last month alone since I switched to Harnet as an agent, I cannot begin to explain the amount of time, consideration and care that not only him, but everybody in his office have put into trying to help me find the best possible plan and coverage to fit my personal and financial needs. This has been the only insurance provider I've ever had that I can say has been making absolutely sure to explain everything in a way that I can understand so that I know what's going on with my plan whenever I have a question or need to know anything. Would absolutely recommend to anybody in my age group or outside of it, definitely worth investing your time in the right people to help you!! They're great people and will do their best to find the best possible outcome for you."
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Jake

September 6, 2024

5  out of  5
rating by Jake
"These guys are awesome , they always take care of me and answer any questions I have ."
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Shaira Tirado

August 29, 2024

5  out of  5
rating by Shaira Tirado
"I can’t put into words how helpful Harnest was for our auto and home policy ! I was struggling with previous insurances and he really didn’t disappoint us on switching over . Thank you dearly we’re glad to be with State Farm !"
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Cynthia Conyers

August 24, 2024

5  out of  5
rating by Cynthia Conyers
"This is my first time buying a house and I had to look for home insurance. For those who don't know its a daunting feeling. I made a few calls to several different insurance companies, and then I talk Harnet Tesfai. Harnet was so pleasant and knowing what I was dealing with he took his time to EXPLAIN everything about the home owners insurance to me and my husband. Harnet bundled my insurance which made my car policy even cheaper than it was in Maryland. Harnet even took the time from his family vacation to make sure all my paperwork was completed so I could close on my house. I will be forever GRATEFUL to Harnet!!!!!!!!! Thanks so much!!"
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Aidan Klein

August 16, 2024

5  out of  5
rating by Aidan Klein
"My experience couldn’t have been better! Marco was extremely responsive and communicative through all aspects of my transaction. I could not recommend this agency and Marco enough."
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Brigitte Taber

August 9, 2024

5  out of  5
rating by Brigitte Taber
"Great agents. David and Marco couldn't be more helpful! Always a pleasure dealing with them"
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b smith

July 30, 2024

5  out of  5
rating by b smith
"Marco was amazingly helpful and bent over backwards to help me with my problem. I could not agree more with all the previous comments about his stellar customer service. Thank you Marco.. you are a gem in the world of insurance companies."
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Sean Doody

July 30, 2024

5  out of  5
rating by Sean Doody
"I've been with this agency for about two and a half years now, and they've always been very pleasant and easy to deal with. This morning, Marco walked me step-by-step through a number of changes to my policy, and in the end managed to cut my monthly rate by nearly a third. Very highly recommended."
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Daniel Breeyear

July 24, 2024

5  out of  5
rating by Daniel Breeyear
"Best customer service in upstate NY. Anytime I have a question regarding my State Fam policy, these folks literally drop what they are doing and are very attentive to my questions. If your looking for a Responsible and Responsive agent then look no further."
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Joanie Lee Rainville

May 23, 2024

5  out of  5
rating by Joanie Lee Rainville
"Marco Anthony was very helpful and patient while assisting me to obtain auto and tenant insurance. I wish there were more Marco Anthony’s in the world. 😊 Thank you Marco Anthony S. 💕🙏🏻💕"
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Dianne Richardson

April 2, 2024

5  out of  5
rating by Dianne Richardson
"They saved me over $100 on my car coverage. David was great to work with and treated me right."
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Robert Bellen

February 22, 2024

5  out of  5
rating by Robert Bellen
"I rarely, never give reviews, let alone 5 stars. This particular insurance agency with Marco,David, and Harnet Tesfai are incredible, helping me after several accidents, finding me bill reduction classes, and safe driving discount set up instructions. With bill reninders every single time im late, with 0, YES ZERO!!! LATE FEES. Are keeping me on track with other priorities. Highly recommended just for the costumer service. THANK YOU FELLAS. For all you do for me."
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ShippingDesigns INC

September 7, 2023

5  out of  5
rating by ShippingDesigns INC
"I called yesterday to receive a quote and Na'Khi was super sweet and helpful through the entire process. Even though I was unable to obtain the policy through the company for other reasons he was the only one (I called many many companies) who directed me to where I could get insurance with my car type and age and as someone who relies on being able to get around he did his big one and I'm more than appreciative!!! Definitely recommended!"
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Donny Fay

August 30, 2023

5  out of  5
rating by Donny Fay
"Nakhi and David are great people to work with over there at State Farm. They helped me get many discounts by bundling my three vehicles and my house together. I Definitely would recommend using this insurance agency for all my future stuff and will recommend them to just about anyone!!"
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Seerat Fatima

August 22, 2023

5  out of  5
rating by Seerat Fatima
"Harnet Tesfai at State Farm provides the best customer service, is extremely helpful."
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Shanta Sills

August 4, 2023

5  out of  5
rating by Shanta Sills
"Absolutely incredible customer service"
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Nicolai King

June 8, 2023

5  out of  5
rating by Nicolai King
"Harnet Tesfai at State Farm provides excellent customer service, is extremely helpful and knowledgeable. As a first time insurance customer, I have had nothing but positive experiences with Harnet and his team. He takes the time to listen to my needs and provides tailored recommendations that have saved me money while ensuring I have the coverage I need. Harnet is always accessible and responsive when I have questions or concerns. I highly recommend Harnet Tesfai at State Farm for anyone looking for an insurance agent who truly cares about their clients."
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Jonathan Fox-Goldberg (ArticFoxAlpha)

May 24, 2023

5  out of  5
rating by Jonathan Fox-Goldberg (ArticFoxAlpha)
"Na'Khi was very helpful and absolutely nothing but professional"