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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alisha Nguyen

June 17, 2026

5  out of  5
rating by Alisha Nguyen
"Mr. Harnet Tesfai is one of the best agents out there. He is kind, patient, humble, and will go above and beyond for his clients. He helped me understand auto insurance as a new driver and broke things down step by step and dollar by dollar, always ensuring that I was getting the best rates possible. He’s the best!!"
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Emma Stucki

June 9, 2026

5  out of  5
rating by Emma Stucki
"I just got my own auto and renter insurance policies for the first time and Harnet was so helpful. He took the time to explain everything thoroughly, and was professional, efficient, and responsive. He helped me to feel welcome in Albany and secure knowing that I am well insured if any accidents occur. I highly recommend this office!"
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Kim Goodermote

June 8, 2026

5  out of  5
rating by Kim Goodermote
"I absolutely adore everyone is this office! I enjoy doing business with Marco, David and Harnet. They are warm, welcoming and always very helpful when I call with a question or pay my bill. Thank you guys very much for the excellent service!"
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Grace Butrym

May 11, 2026

5  out of  5
rating by Grace Butrym
"David, Marco and Harnet treat their customers like real people. Its really hard to come by insurance agencies that feel like they work more for you then against you but this is one of those offices. They are super responsive and have handled all issues ive had within minutes to hours of me contacting them. I cant say enough good things about the people here. I wouldnt switch companies at this point even if i was offered a better rate elsewhere. Thank you guys so much for all the time and effort you put in to helping me figure out my bill, my claims, adding coverage, switching vehicles and so much more."
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James Barchard

April 21, 2026

1  out of  5
rating by James Barchard
"If I could report a zero I would. State Farm denies almost all claims these days."
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damario spalding

April 9, 2026

5  out of  5
rating by damario spalding
"Honestly Marco has been here every step of the way from me being a new purchaser of insurance to the veteran I am now. Very professional, yet relatable. Love the guy, and when I came to the office for a minor photo op with my vehicle, he had great recommendations that I never even knew of in the area. Jack of All Trades!"
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M Anthony

March 26, 2026

5  out of  5
rating by M Anthony
"Called in just looking for a cheaper quote and got ahold of Marco. He helped me understand every part of my coverage. Although state farm was about the same price as my old coverage, I still made the switch because of him! Super cool and knowledgable guy - Highly suggest contacting this agency."
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Kenneth Melendez (Kenny)

March 19, 2026

5  out of  5
rating by Kenneth Melendez (Kenny)
"Can't recommend enough. Always goes above and beyond."
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Hser Moo Paw

March 18, 2026

5  out of  5
rating by Hser Moo Paw
"This place help me through everything and I can understand anything easily. This is such a great place great people to work with."
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Jonathan Folino

March 17, 2026

5  out of  5
rating by Jonathan Folino
"Very friendly, made signing up for + renewing my renter's insurance very easy"
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Keith P

March 12, 2026

5  out of  5
rating by Keith P
"Great help and patience... Would definitely recommend 👌"
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Gavin Jimerson

March 12, 2026

5  out of  5
rating by Gavin Jimerson
"Switching to State Farm saved me almost 200 a month and it was quick and easy."
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Brittany Collett

March 12, 2026

5  out of  5
rating by Brittany Collett
"Marco was great and fast, super helpful and gave me a great price and discounts. He was very informative about the information and what it means. Thankful for his help."
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Roy Jarvis

March 5, 2026

5  out of  5
rating by Roy Jarvis
"David was such a great help. I called to update my vehicle and in less than 5 mins it was done. Great customer service!!"
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Manoakho Jean

February 20, 2026

5  out of  5
rating by Manoakho Jean
"They were such great help with my quote I couldn’t be happier! Special shout out to David for the assistance, & also Harnet for being a leader to such a great team."
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Chantal Martin

December 12, 2025

5  out of  5
rating by Chantal Martin
"Been with out a car for a little while was getting a crazy run around they made it simple and quick and great pricing ! Very kind as well"
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Koza Albe

December 12, 2025

5  out of  5
rating by Koza Albe
"Mr. Tesfai , David and Marcus are all fab, very helpful and attentive and supportive every single time you speak to them over the phone, I would imagine how kind and awesome they are in person. Highly recommended for anyone looking for great agents ."
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Nick Sprague

December 10, 2025

5  out of  5
rating by Nick Sprague
"Harnet was transparent & efficient. Easiest insurance switch I’ve ever experienced."
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Sally King

December 5, 2025

5  out of  5
rating by Sally King
"I've worked with both Harnet & David and they are genuine, kind, caring, and so helpful. I would joyfully recommend them to anyone looking for renters insurance."
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Himani D Shaker

December 3, 2025

5  out of  5
rating by Himani D Shaker
"David was so great to work with! Highly recommend!"
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Kristie Warren

November 24, 2025

5  out of  5
rating by Kristie Warren
"Shout out to team member David. Thanks to everyone for great customer service!"
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D W

October 30, 2025

5  out of  5
rating by D W
"Always attentive to my needs thanks for always being avail"
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FireUpTheGrill

September 8, 2025

5  out of  5
rating by FireUpTheGrill
"If you're looking for an office full of individuals who love to help, and are patient - look no further. Harnet and his team are great and will educate you on your insurance needs. Marco and David are very knowledgable and will help you get things done quickly. I recommend 100%!"
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aditya shravan

August 29, 2025

5  out of  5
rating by aditya shravan
"He is a kind person who always responds promptly, providing excellent 10/10 service."
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Maryjane Clark

August 7, 2025

5  out of  5
rating by Maryjane Clark
"Great. Everything is so much easier. We love State Farm."